Terms and Conditions

Welcome to Al-wed Management System. These Terms and Conditions ("Terms", "Terms and Conditions") govern your use of our healthcare management system and services operated by Al-wed Management System ("us", "we", or "our").

Please read these Terms carefully before using our Service. By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, then you may not access the Service.

1. Acceptance of Terms

By accessing and using the Al-wed Management System healthcare management system, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Service Description

Al-wed Management System provides a comprehensive healthcare management system that facilitates:

• Appointment scheduling and management
• Patient registration and record management
• Medical consultation booking
• Workshop registration and participation
• Access to healthcare services and information
• Communication between patients and healthcare providers

We reserve the right to modify, suspend, or discontinue any part of the Service at any time with or without notice.

3. User Accounts and Registration

3.1 Account Creation

To access certain features of the Service, you must register for an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and update your information to keep it accurate, current, and complete
• Maintain the security of your password and account
• Accept all responsibility for activities that occur under your account
• Notify us immediately of any unauthorized use of your account

3.2 Account Types

• Patients: Individuals seeking healthcare services
• Doctors: Licensed healthcare providers offering services
• Administrators: Clinic and system administrators
• Staff: Authorized clinic staff members

4. Appointments and Services

4.1 Appointment Booking

When booking an appointment through our system:

• You agree to provide accurate information about your medical condition and history
• You understand that appointment availability is subject to doctor schedules
• You acknowledge that appointment times may need to be rescheduled due to emergencies
• Cancellation policies apply as per clinic guidelines

4.2 Service Availability

We do not guarantee that the Service will be available at all times. The Service may be unavailable due to maintenance, technical issues, or other circumstances beyond our control.

5. Medical Disclaimer

• The Service facilitates communication but does not replace in-person medical consultations
• For medical emergencies, contact emergency services immediately
• Always consult with qualified healthcare professionals for medical advice
• We are not liable for any medical decisions made based on information from this system

6. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices regarding the collection, use, and disclosure of your personal and medical information.

• We comply with applicable healthcare data protection regulations
• Your medical information is treated with strict confidentiality
• Access to your information is restricted to authorized personnel only
• We implement appropriate security measures to protect your data

7. User Conduct

You agree not to:

• Use the Service for any unlawful purpose or in violation of any laws
• Impersonate any person or entity or falsely state or misrepresent your affiliation
• Interfere with or disrupt the Service or servers connected to the Service
• Attempt to gain unauthorized access to any portion of the Service
• Upload or transmit viruses, malware, or any malicious code
• Harass, abuse, or harm other users
• Share your account credentials with others
• Use automated systems to access the Service without authorization

8. Payment Terms

8.1 Payment Processing

For services requiring payment:

• Payment must be made according to the terms specified at the time of booking
• We accept various payment methods as displayed in the system
• All fees are non-refundable unless otherwise stated
• Prices are subject to change without prior notice

8.2 Refunds and Cancellations

Refund policies vary by service type. Please refer to specific cancellation policies when booking appointments or workshops. Refunds, if applicable, will be processed according to our refund policy.

9. Intellectual Property

The Service and its original content, features, and functionality are owned by Al-wed Management System and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

• You may not copy, modify, distribute, sell, or lease any part of our Service
• You may not reverse engineer or attempt to extract the source code of the Service
• All trademarks and logos displayed are the property of their respective owners

10. Limitation of Liability

To the maximum extent permitted by law:

• Al-wed Management System shall not be liable for any indirect, incidental, special, consequential, or punitive damages
• We are not responsible for any loss or damage resulting from your use of the Service
• We do not guarantee the accuracy, completeness, or usefulness of any information on the Service
• We are not liable for any medical outcomes or decisions made by healthcare providers

11. Indemnification

You agree to indemnify and hold harmless Al-wed Management System, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of or relating to:

• Your use of the Service
• Your violation of these Terms
• Your violation of any rights of another party
• Any content you submit, post, or transmit through the Service

12. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including:

• Breach of these Terms
• Fraudulent, harmful, or illegal activity
• Violation of applicable laws or regulations
• Request by law enforcement or other government agencies

Upon termination, your right to use the Service will cease immediately.

13. Modifications to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect.

By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms.

14. Workshops and Events

For workshops and events organized through our system:

• Registration is subject to availability
• Workshop dates and times may be subject to change
• Cancellation policies apply as specified for each workshop
• External clients may register with name and contact information
• Participants must comply with workshop rules and guidelines

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Al-wed Management System operates, without regard to its conflict of law provisions.

Any disputes arising from these Terms or your use of the Service shall be resolved through appropriate legal channels in the applicable jurisdiction.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

17. Entire Agreement

These Terms constitute the entire agreement between you and Al-wed Management System regarding the use of the Service and supersede all prior agreements and understandings, whether written or oral.

18. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

• Organization: Al-wed Management System
• Email: info@alwedcenter.com
• Website: https://alwedsystem.alriyanedigital.com